Wessex Swim School Rules & Regulations

We ask that all swimmers and parents make themselves familiar with the following rules and regulations that will ensure your swimming lesson is a safe and enjoyable experience.

Booking procedures

Bookings can be made over the phone on 023 80 273 657 or via email at: info@wessexswimschool.co.uk

Once a suitable time slot has been reserved for you, you will need to return your completed enrolment form and payment to the office to confirm your place.
 

Payments

Online - www.wessexswimschool.co.uk via paypal

BACs - sort code: 401742  account number: 31421921  ref: swimmer's name

Post -  Please return cheques made payable to Wessex Swim School
18 The Central Precinct, Chandlers Ford, Hampshire, SO53 2GB

Terms and Conditions of Enrolment with Wessex Swim School

A deposit of £70 is required on enrolment. We are unable to reserve any place until we have received deposit.
The rest of the payment must be received before the lessons start.
To cancel lessons we must receive two weeks notice.
Wessex Swim School reserves the right to change or cancel a course at any time.
Arrangements will be made to reschedule where possible, if not refunds will be paid.
All Instructors are qualified and experienced swimming teachers and hold the relevant ASA or STA certificates and all have full insurance and Enhanced CRB checks.
Classes are kept to no more than 3 children per class to ensure your child receives above average attention. As some physical contact with your child is unavoidable all staff adhere to the ASA Child Protection Guidelines.
If an Instructor is unwell or cannot attend a session, Wessex Swim School will endeavor to provide a cover teacher.
Wessex Swim School does not accept responsibility for any damage or loss of property or articles left on the premises. 
Wessex Swim School shall not be held responsible for any personal injury or fatality that may occur. 
Wessex Swim School must be informed of a swimmers new medical condition or learning disabilities as early as possible. 
Photography, filming, mobile phone imagery is not permitted at any time in the swimming pool building, due to child protection issues. Mobile phones are not to be used in the building due to the prevalence of camera phones.
For the safety of themselves and others, children under the age of 18 must be accompanied by a responsible adult.
Please be aware that the maximum age limit for a child to enter the changing rooms of the opposite sex is 8 years old.
Parents must supervise children less than 8 years at all times in the changing rooms.
Shoes must be removed before going on to pool-side.
Goggles must not be worn by beginners unless medical conditions dictate.
Children with long hair must wear swimming hats.
Children watching in the spectator area, who are not in the water, must be well supervised by parents at all times and not be allowed to wander the swimming pool building or the grounds our pools.
In the event of an emergency the person in charge will blow three blasts on a whistle. All swimmers and spectators will immediately stop what they are doing and wait quietly for further instructions.
Should it be necessary to clear the pool, when the instruction is given, all swimmers will move to the sides of the pool, leave the water and stand back from the side. Swimmers will remain standing at all times. If it is necessary to evacuate the building no attempt should be made to recover possessions from the changing rooms or anywhere else within the building. The evacuation meeting point is the main car park. In all instances a member of staff will take charge.
In all instances where it is necessary to evacuate the building a member of staff will take charge.